Training and QRM certification

Year 2024 program

Quick Response Enterprise is a consulting organization expert to bring agility through your operations, and qualified to deliver formal Training under the registration N° 82 69 13494 69 to the Auvergne – Rhône Alpes Prefet.

Quick Response Enterprise has been Certified QUALIOPI by Veritas Office. see here Certification document by veritas Office

Being Certified QUALIOPI is a prove of quality of our training courses, being compliant with the criteria defined in the french law regards QUALIOPI.

The QRM Institute Training & Certification Program is internationally recognized and has been specifically designed by combining the practitioner experience from the member organizations.

We offer four levels of QRM training and certification. After being completed successfully, these training courses lead to an official certified degree by the QRM Institute.

The official certified degree, consisting of four levels, is as following :

QRM Institute Bronze ® Level

After this training, the graduate understands the founding principles of QRM, and the deployment roadmap. He acts as a QRM ambassador within his company with operational actors. This program is adapted for operational actors in the company.

QRM Institute Silver ® Level

The graduate is able to contribute to the implementation of a QRM project. After this practical training, trainees will be able to carry out a complete analysis in accordance with the methodological principles of QRM, and to start a project under the guidance of a Gold Level internal referent or a certified external consultant. Trainees will have acquired the basic skills to lead an agile transformation of a flow, understand change management, and influence transformation governance within their company.

QRM Institute Gold ®  Level

The QRM Institute Gold course enables you to lead a successful QRM-implementation project and achieve a significant lead time reduction. The participants will be able to execute company-wide QRM-implementations, perform basic training for colleagues, develop a team mindset and drive change management at leadership level. The training is mainly done through individual coaching during an actual QRM-implementation.

QRM Institute Executives ®  Level

The QRM Executives tailor-made training is intended for Executives who have engaged in a QRM transformation program in their company. The main objectives of this two-day training are to provide Leaders with:

  • a sufficient understanding of the QRM principles in order to be able to support its teams in their application
  • a roadmap of the stages of change during a transformation and the QRM leadership style to accompany the evolution of attitudes and behaviors

A tailor-made program will be established on the basis of the needs defined with each leader and the analysis of the transformation underway in the companies concerned. It will specify in particular the objectives, content and conduct of the training, the pedagogical methods and means, the evaluation methods, the places, financial conditions and registration procedures.

QRM Certification

Through this program you will get the possibility to pass the final examination and receive the official QRM Institute digital honorary badge and certificate. You will complete the specific course when you have accomplished the following:- when you have attended 75% of all classes;

– passed the theory exam with a sufficient score of 70%.

The final examination consists of both a written theory exam and a practical assignment, in which you demonstrate how you are able to apply the theory in your own practice. The participant will demonstrate his or her skills in conducting a detailed QRM analysis and evaluate various options for improvement and precautions, in order to successfully implement the QRM approach in their own organization.


Results Indicator

  • Number of people trained certified: 173
  • Certification exam pass rate: 100%
  • Certification score:
    • 22% above 90% success rate
    • 58% between 75% and 90% success rate
    • 17% between 70% and 75% success rate
    • 3% below 70% success rate (not certified SILVER level, certified BRONZE level)